COMPLAINTS

If you are unhappy with any matter in connection with the tournament, you may raise the matter verbally with one of the Referees. If you are still not satisfied, a written complaint may be lodged with the LTA using the Contact Us Form at www.LTA.org.uk/Contact-Us. The LTA will determine what further action, if any, should be taken, including referring the matter to another party such as the Committee and/or the LTA Disciplinary Officer. For the avoidance of doubt, the results of all matches connected to the complaint will stand in any event.

SCHEDULING

Match times are fixed by the Referee and are not negotiable. All players are considered available to play all times throughout the published dates and times of the Tournament. It is each competitor’s responsibility to find out when they are required to play. First match times will usually be sent to players by email. This information will also be published on the LTA Competition Portal. If you miss your match, you will lose your entry fee and be subject to no show penalties under the LTA Withdrawal Penalty system. During the tournament, you must not leave the recreation ground without checking if and when you are required to play next.

PRIVACY POLICY

We will always be honest and as clear as we can about what we do with your data.

This page is not exhaustive, and we take your personal information and privacy seriously. If you have any concerns, please contact us by emailing [email protected]

Email addresses are used to notify you of updates for the tournament that year and subsequent years, unless you choose to unsubscribe.

PERSONAL DETAILS

We will display your first and last names in our printed programmes, on printed draw sheets presented on the wall in the pavilion at the Recreation Ground in Hunstanton and on the tables used by the referees in the referee’s marquee, these are used to record the score of each match. 

The information you have submitted to the LTA will be processed in accordance with their privacy policy. (https://www.lta.org.uk/)

This privacy policy does not affect the rights granted to you by the UK GDPR.